Major banks sued for failing to prevent fraud on Zelle
The Consumer Financial Protection Bureau said Friday it against three of the country맥스카지노s largest banks and the operator of Zelle, the most widely available peer-to-peer payment system, 맥스카지노for allowing fraud to fester맥스카지노 on that network.
CFPB estimates that hundreds of thousands of customers of JPMorgan Chase, Bank of America and Wells Fargo have lost more than $870 million since Zelle launched seven years ago.
Those three banks co-own Zelle, along with four other big U.S. banks: Capital One, PNC Bank, Truist and U.S. Bank.
맥스카지노The nation맥스카지노s largest banks felt threatened by competing payment apps, so they rushed to put out Zelle,맥스카지노 said CFPB Director Rohit Chopra in a statement. 맥스카지노By their failing to put in place proper safeguards, Zelle became a gold mine for fraudsters, while often leaving victims to fend for themselves.맥스카지노
CFPB notes that customers who filed fraud complaints 맥스카지노were largely denied assistance, with some being told to contact the fraudsters directly to recover their money.맥스카지노
What맥스카지노s more, CFPB says, the entities being sued did not properly investigate complaints or give consumers 맥스카지노legally required reimbursement for fraud and errors.맥스카지노
CFPB맥스카지노s suit, filed in the U.S. District Court for the District of Arizona where Zelle operator Early Warning Services is based, specifically alleges among other things that the banks failed to stop transfers when there were indications of fraud and failed to protect its own account owners from using Zelle to perpetrate fraud.
맥스카지노Defendants맥스카지노 failures resulted in millions of complaints about Zelle fraud at (JP Morgan Chase, Bank of America and Wells Fargo) alone, including complaints of over $290 million in fraud losses by 210,000 Bank of America customers, over $360 million in fraud losses by 420,000 Chase customers, and over $220 million in fraud losses by 280,000 Wells Fargo customers,맥스카지노 the complaint alleges.
In a press call Friday morning, an agency official said that while more than 2,200 financial institutions use Zelle, the three banks it names in the suit 맥스카지노control the overwhelming majority of activity on Zelle.맥스카지노
Defendant calls suit 맥스카지노meritless맥스카지노
In response to CFPB맥스카지노s complaint, Early Warning Services slammed the move, calling the suit 맥스카지노meritless.맥스카지노
맥스카지노The CFPB맥스카지노s attacks on Zelle are legally and factually flawed, and the timing of this lawsuit appears to be driven by political factors unrelated to Zelle,맥스카지노 Jane Khodos, a Zelle spokesperson at EWS, said in a statement.
맥스카지노Zelle leads the fight against scams and fraud and has industry-leading reimbursement policies that go above and beyond the law. The CFPB맥스카지노s misguided attacks will embolden criminals, cost consumers more in fees, stifle small businesses and make it harder for thousands of community banks and credit unions to compete,맥스카지노 Khodos added.
JPMorgan Chase spokesperson Patricia Wexler was similarly critical. 맥스카지노As a last ditch effort in pursuit of their political agenda, the CFPB is now overreaching its authority by making banks accountable for criminals, even including romance scammers,맥스카지노 Wexler said in an email. 맥스카지노It맥스카지노s a stunning demonstration of regulation by enforcement, skirting the required rulemaking process.맥스카지노
For its part, Bank of America asserted that incidents of fraud are rare and that 23 million of the bank맥스카지노s customers use Zelle. 맥스카지노More than 99.95 percent of transactions across the Zelle network go through without incident. When a client has an issue, we work directly with them,맥스카지노 said spokesperson Bill Halldin. 맥스카지노We strongly disagree with the CFPB맥스카지노s effort to impose huge new costs on the 2,200 banks and credit unions that offer the free Zelle service to clients.맥스카지노
Wells Fargo declined to comment.
Chance of the case surviving a change in administrations
The CFPB suit was filed in one of the last remaining weeks of the Biden administration. And it is widely expected that President-elect Donald Trump will name a new person to head the agency for his term in office. What that will mean for the Zelle suit is unclear. [Chopra said in testimony before the House Financial Services Committee earlier this month that while he was confirmed for a five-year term he respects that 맥스카지노the president can remove us at any time, any day.맥스카지노]
맥스카지노We normally would dismiss a lawsuit filed in the final weeks before an inauguration, but this could have legs given the populist leanings of Trump맥스카지노s coalition. Much will depend upon whom Trump picks as CFPB director,맥스카지노 said Jaret Seiberg, financial services policy analyst at TD Cowen Washington Research Group, in an email.
That said, Seiberg noted, banks may have a strong defense 맥스카지노as much of the fight is over authorized transactions that prove fraudulent. It is hard for us to see a court demanding banks stop transactions that consumers want to make.맥스카지노